Terms of Service

Last updated: August 23, 2026

Welcome to Mehak Clothing. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

This website is operated by Mehak Clothing. Throughout the site, the terms "we", "us", and "our" refer to Mehak Clothing.

Mehak Clothing provides this website, including all information, content, features, products, and services available through the website, subject to these Terms of Service.

By visiting our website or purchasing something from us, you engage in our Services and agree to be bound by these Terms.

If you do not agree with these Terms of Service, please do not use our website or purchase our products.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into an agreement under the laws applicable to you.

You must provide accurate and complete information when placing an order or communicating with us.

3. Products and Product Information

We make reasonable efforts to display our products, colors, fabrics, designs, sizes, and other product information as accurately as possible.

However, actual colors may vary depending on your device or screen settings.

Product availability may change without notice. We reserve the right to discontinue products or modify product information at any time.

4. Prices

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Any price change will not affect an order that has already been confirmed, except where required due to an obvious pricing or technical error.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept or decline an order at our discretion, including in situations involving:

• Incorrect or incomplete customer information

• Product availability issues

• Pricing or website errors

• Suspected fraudulent or unauthorized activity

• Unusual or excessive orders

• Other circumstances that may prevent us from fulfilling the order

If we cancel an order for which payment has already been received, we will arrange an applicable refund.

6. Customer Information

You agree to provide accurate, current, and complete information when placing an order.

This may include your name, phone number, email address, billing address, shipping address, and other information necessary to process and deliver your order.

You are responsible for ensuring that your information is accurate. Mehak Clothing is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

7. Payment

We may offer different payment methods, including Cash on Delivery and other payment methods available through our website.

Payment information must be accurate and authorized by the customer.

Orders may be cancelled or held if payment cannot be verified or if fraudulent activity is suspected.

8. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated delivery timeframe provided on the website or during checkout.

Delivery times may vary depending on location, courier availability, weather, holidays, public events, or other circumstances outside our control.

Once an order has been handed over to the shipping or courier provider, delivery may be subject to the courier's terms and operating procedures.

Customers are responsible for providing a complete and accurate delivery address and contact information.

9. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers should review that policy before placing an order.

For eligible return or refund requests, customers must contact us within the period specified in our Return & Refund Policy.

Return & Refund Contact Email: iftikharzc1@gmail.com

10. Cancellation

Customers may request cancellation of an order before it has been processed or shipped.

Once an order has been processed or handed over to the courier, cancellation may no longer be possible.

To request cancellation, contact us as soon as possible using the contact information provided below.

11. Intellectual Property

All content on this website, including but not limited to:

• Product photographs

• Images

• Logos

• Brand names

• Text

• Product descriptions

• Graphics

• Website design

• Videos

• Other materials

is owned by or licensed to Mehak Clothing unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without our prior written permission.

12. Prohibited Uses

You may not use our website:

• For any unlawful purpose

• To commit or assist with fraudulent activity

• To violate applicable laws or regulations

• To infringe upon our intellectual property rights or the rights of others

• To interfere with the operation or security of the website

• To submit false or misleading information

• To attempt to gain unauthorized access to our systems

• To introduce viruses, malware, or other harmful code

• To collect or misuse personal information belonging to other users

We reserve the right to restrict or terminate access to our Services if these Terms are violated.

13. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, courier companies, analytics providers, advertising platforms, and other service providers.

Third-party services may have their own terms and privacy policies. Mehak Clothing is not responsible for the policies or practices of third-party services outside our control.

14. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, technical reasons, or other business purposes.

15. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct such errors and update information at any time without prior notice.

If an order has been affected by a significant error, we may contact the customer and provide the available options, including cancellation where appropriate.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Mehak Clothing will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

You agree to indemnify and hold harmless Mehak Clothing, its owners, employees, service providers, and affiliates from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms, misuse of our website, or violation of applicable law or third-party rights.

18. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

19. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page along with an updated "Last updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes will be handled in accordance with applicable Pakistani law and the jurisdiction of the competent courts.

21. Contact Information

If you have questions about these Terms of Service, an order, a product, or any other matter relating to Mehak Clothing, please contact us:

Mehak Clothing

Address: Dhanola Stop, Main Power House, Faisalabad, Pakistan

Email: iftikharzc1@gmail.com