Privacy policy
Privacy Policy
Last updated: August 23, 2026
Mehak Clothing operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mehak Clothing is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
-
Contact details including your name, address, billing address, shipping address, phone number, and email address.
-
Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
-
Account information including your username, password, preferences and settings, where applicable.
-
Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel and your past transactions.
-
Communications with us including information you provide when contacting our customer support team.
-
Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
-
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate our website.
Personal Information Sources
We may collect personal information from the following sources:
-
Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with your personal information.
-
Automatically through the Services, including from your device when you use our website or services and through cookies and similar technologies.
-
From our service providers, including when we engage them to provide technology, payment processing, analytics, customer support, fulfillment, and shipping services.
-
From our partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
-
Provide, Tailor, and Improve the Services. We use your personal information to provide our Services, process and fulfill your orders, process payments, arrange shipping, facilitate returns and exchanges, remember your preferences, provide customer support, and improve your shopping experience.
-
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, including sending promotional communications and showing you advertisements for our products or services on our website or other platforms, where permitted by applicable law.
-
Security and Fraud Prevention. We may use personal information to authenticate accounts, provide a secure shopping experience, detect and prevent fraudulent or illegal activity, and protect our customers, business, and Services.
-
Communicating With You. We may use your information to provide customer support, respond to inquiries, communicate regarding your orders, and maintain our business relationship with you.
-
Legal Reasons. We may use and disclose your personal information when necessary to comply with applicable laws, respond to valid legal requests, resolve disputes, enforce our terms and policies, or protect our rights and the rights of our customers.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.
This may include sharing information:
-
With Shopify and service providers that help us operate our store and provide services such as payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
-
With business and marketing partners that assist us with advertising and promotional activities.
-
When you direct, request, or consent to us sharing certain information with third parties.
-
With our affiliates or other companies within our corporate group, where applicable.
-
When required or permitted by law, including in connection with legal proceedings, government requests, fraud prevention, or the protection of our rights and customers.
Relationship With Shopify
Our Services are hosted by Shopify, which provides the technology that enables us to operate our online store.
Information you submit through our Services may be transmitted to and processed by Shopify and other service providers that help us provide and improve our Services. These providers may process information in countries other than your country of residence.
For more information about how Shopify handles personal information, please review Shopify's applicable privacy policies.
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not operated or controlled by Mehak Clothing, you should review that website's privacy policy and terms of use. Mehak Clothing is not responsible for the privacy, security, accuracy, or practices of third-party websites.
Children's Data
Our Services are not intended for children under the age of majority in their applicable jurisdiction.
We do not knowingly collect personal information from children. If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the contact information provided below.
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
We retain personal information for as long as reasonably necessary to provide our Services, fulfill our business and legal obligations, resolve disputes, enforce our agreements and policies, and comply with applicable laws.
Your Rights and Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:
-
Right to Access: You may have the right to request access to personal information we hold about you.
-
Right to Delete: You may have the right to request deletion of your personal information, subject to applicable legal requirements.
-
Right to Correct: You may request correction of inaccurate personal information.
-
Right to Data Portability: In certain circumstances, you may have the right to receive a copy of your personal information.
-
Managing Communication Preferences: You may opt out of promotional communications by following the unsubscribe instructions provided in those communications. You may still receive necessary non-promotional communications regarding your orders or account.
You may exercise applicable rights by contacting us using the contact information below. We may need to verify your identity before processing certain requests.
Complaints
If you have concerns or complaints regarding how Mehak Clothing handles your personal information, please contact us using the details below.
We will review and respond to your concern in accordance with applicable law.
International Transfers
Your personal information may be processed, stored, or transferred outside the country in which you reside when necessary for us or our service providers to provide the Services.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Mehak Clothing
Address: Dhanola Stop, Main Power House, Faisalabad, Pakistan
Email: iftikharzc1@gmail.com